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JOIN THE CLUB

THREE LEVELS, ONE ADVENTURE

Enter as Explorer and enjoy the advantages of the club while you accumulate Equis to climb to Traveler and Adventurer.

Level 1 · 0 - 2499 EQUIS

EXPLORER

Register and be part of AP with 250 Welcome Equis, a birthday gift in the form of Equis, discounts from friendly brands, invitation to private sales, in-store events, and much more.

Level 2 · 2500 - 4999 EQUIS

TRAVELER

Surpass 2500 and become a Traveler, a status in which all the advantages of Explorer await you, combined with a welcome gift at the level, invitations to private consultations, brand events, and other surprises...

Level 3 · +5000 X

Aventurero

Get 5000 X's and reach the top of AP, where you will enjoy all the benefits of the previous levels, but with VIP privileges, in addition to premium customer service, access to private raffles, exclusive gifts...

ALL THE BENEFITS

Get Equis, buy, level up, and unlock the best adventures

LEVEL 1

EXPLORER

LEVEL 2

TRAVELER

Level 3

Aventurero

10% discount + 250 welcome Equis
1000 Equis per referral to a friend
Discount with partners
Private sales
Invitation to events
Private thematic consulting
Level up gift
Free national shipping
Private raffles
VIP invitation to events
VIP Customer Service
Gifts

Frequently asked questions

What is Adventure Pass?

Adventure Pass is the loyalty program for the Blue Banana community. As a member, you can earn X points redeemable for discounts and benefits from your purchases and adventures around the world. So, log in to your account before placing an order, send us proof of your travels or receipts from our partners, leave us a review of your latest purchase… There are countless ways to earn X points and level up in the program.

What levels does Adventure Pass have?

Adventure Pass offers the Explorer level, for profiles with up to 2,500 Equis; Traveler, for those with more than 2,500 and less than 5,000 Equis, and Adventurer, for all those who add up to more than 5,000 Equis. Check the advantages associated with each level in the quadrant called "All benefits" that appears above.

How do I move from one level to another?

You don't have to do anything, once your account has generated the minimum Xs to upgrade your status, it will automatically update in your profile, unlocking all the benefits that correspond to you. You can spend the Xs you generate, we will keep track of them to level up when it's due.

How do I accumulate Equis?

There are X's that will be added automatically to your account (those associated with purchases, reviews, birthdays...) and others that require a few days to be processed. Every time you make a purchase with our partners or have an X-worthy adventure, send us the proof in the form of a photo or receipt (it can be a ski pass, a skateboard receipt, an airplane ticket...), we will add your corresponding reward. Don't forget to do it through the mailbox we have set up in your private area.

Do I have to accumulate the X's intact (without redeeming them) if I want to upgrade my status?

You will not move up to a higher status until you have generated enough Equis for each level, regardless of whether you have spent them or not. In other words, within a year of creating your Adventure Pass account, your activity should have generated enough Equis to move up a level, even if you have spent them along the way.

How do the Equis work for sending you an adventure test?

When you log in to your account, you have a mailbox where you can send us proof of your latest adventure and get 50 Equis for it: it can be a photo of your trip, the ski pass for your skiing days, the purchase receipt of a surfboard... Remember that you can send us proof of one adventure per week and that they cannot be more than a month old. Check all the conditions here.

How do the Xs work for purchase with partners?

Send us proof of your purchase/booking with one of our partners through the mailbox you have in your private area. Once processed, we will credit 50 X's to your account for purchases up to 25€, and 100 X's for those that exceed 25€. Remember that you can send us proof of one purchase per week, and these should not be older than one month. Check all the conditions here.

Can I get and redeem Equis in a physical store?

Yes! In all our own physical stores, you can enjoy the Adventure Pass. The only exceptions are multi-brand stores (including El Corte Inglés) and the outlet.

I am missing some Equis. What should I do if I notice a problem with my Equis balance?

The X's associated with purchases take 10 days to appear reflected; those corresponding to sending adventure proofs or partner purchase tickets, between 5 and 10 days. If you do not agree with your X's balance, contact us through the "Help" section on our website.

How do I use my X's?

In physical store, our team can access your profile with your email to offer you the corresponding discounts. On the web, when you place an order, log in to your account and the discounts that correspond to you will appear. Remember that you will have to click on the one you are interested in, copy the generated code, and enter it at the time of payment.

What value does each X have?

Each X is equivalent to one cent of a euro. This means that 100 X's are worth €1; 500 X's are €5; 1000 X's are €10, and so on.

Do the accumulated X's in my account expire?

Yes. Pay attention because your total balance will expire 365 days after the last time you added Equis. That is, if you currently have 500 Equis and accumulate 250 more, you will have one year before your 750 Equis expire. If during that year you accumulate more Equis, we will reset the counter to zero and you will have another 365 days to spend them.

Can I lower the level?

Yes. Once you reach a level, you must earn enough Equis to maintain it for the following 365 days. For example, if you move from Explorer to Traveler by generating 2,500 Equis, just one year later you will need to have generated another 2,500 Equis in your account to maintain your category. Remember that you can redeem the Equis during the year, the important thing is that you generate them.

Where can I see my level and my Xs?

Log in to your personal page and check your level and number of X's, as well as other useful information such as order history or available discounts.

Can I use the X's on Black Friday, sales, or promotions?

Yes, unless otherwise specified in a specific campaign. Note that the Equis are exchanged through codes that you must enter at the checkout. These codes are not compatible with other discount or free shipping codes.

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